Introduction
AVCC runs on behalf of the Access Grid Global Quality Assurance Program a Quality Assurance test which is designed to help improve the quality of Access Grid meetings across New Zealand. Access Grid nodes which pass the quality assurance program are considered to provide an excellent video conferencing experience to both their local users, as well as any farsites involved in meetings with them.
The pupose of this page is to help you ensure your Access Grid node will pass the Quality Assurance test. Follow these step below to get started.
1. Schedule a QA Test
To apply to have your Access Grid node quality assured, just send us an email via our Helpdesk or contact us on 0800 666 889. One of the AVCC Team here will arrange a time convenient with you to schedule in the QA Test.
2. Download QA Form
You can download the test form which shows the exact criteria for passing a QA test.
http://www.accessgrid.org/qa-marking
3. The Test
It is in no one's interest for a node to fail a QA test. The aim of testing is to improve the quality of facilities and operators. Therefore, if simple adjustments can be made immediately in order for a node to pass a metric, this will be allowed. That said, it is preferred that nodes be as prepared as possible to pass the test. If time does not allow for quick troubleshooting or there are numerous problems, then a node will fail the test.
If a node fails the QA test, a retest will be scheduled as soon as possible after the initial test.
As with any test, the secret of success is preparedness.
For more information please visit
http://www.accessgrid.org/qa-protocol
